About Marshmallow

We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. All because the industry hasn’t given this huge cohort of people a second’s thought, and isn’t set up to price them properly.

We saw an opportunity to do things differently, so we made it our mission to back the ones who step outside the norm. Since we started, we’ve helped 100,000s of people get a fairer deal on their car insurance. Using technology, we serve people that are often overlooked by financial services companies, solving important problems for people who need it most.

We know there are millions of marginalised customers out there. And we know that they face unique problems that most companies aren’t even aware of. We believe that our future is helping these people by learning about their experiences, and building our company around their needs. And there are strong signs that there’s a need for a company like us. Earlier this year we hit profitability, which is a huge milestone, but the most exciting thing is that we’re only just getting started.

How we work

We’re really proud of the culture we’ve created. We push for progress every day, because we know that we’ll only hit big milestones by taking lots of smaller steps. We’re always open to helping our team mates, sharing our ideas, experience and knowledge to solve problems together. We take risks, think creatively and experiment relentlessly to meet our customer’s needs, and never pass blame when things go wrong. We encourage people at all levels to take ownership of their work, and to be bold in challenging how we do things. Everyone has a voice and the opportunity to make an impact.

And autonomy and ownership are only possible with clear direction. That’s why we collaborate to do in-depth planning twice a year, and make sure we leave with clear goals and objectives that flow from top to bottom. To make sure we’re as aligned as possible across functions, most of our work rolls up into four tribes; Acquisition, Retention, Claims and Pricing, Underwriting & Fraud. Each tribe has multiple teams embedded in it, working cross-functionally to do great work.

We’re so excited for all of the challenges up ahead, and we need more people to help us tackle them! If life at Marshmallow sounds like it could be for you, explore our culture handbook or read our blog to find out more.

Engineering at Marshmallow

Our engineers are at the heart of the solutions. They work on product builds from start to finish, solving lots of challenges to help us build fast and scale up! Our engineers cover a range of skills across frontend, backend, full stack, iOS and android, and work alongside designers, data scientists, researchers and product managers within our product teams.

Our product teams include: the Renewals and Midterm team, the Cancellations and Payments team, the Mobile team and the Claims team (to name a few!) Each team sets its own roadmap, and actively pushes our codebase forward.

If you''re curious about our Engineering culture and ways of working, check out the Engineering Handbook.

The Mobile Team you''d be joining

Our Mobile Team''s mission is to build the best app in the business. That means creating a truly customer-first experience that makes the difficult (but essential) things easy, quick and intuitive.
You’ll work directly with our users to get a full picture of our customers and the problems we can solve for them. And you’ll do that as part of a cross-functional team to build a platform that is an essential part of their inclusive, easy-to-use and empathetic Marshmallow experience.

What you''ll be doing

Working in a product team enabling efficient automation for tens of thousands of policies, ensuring that we provide customers with affordable, instant, and inclusive insurance
Participate in technical scoping, estimation and briefs. We don’t believe in heavyweight processes, and instead aspire to follow Agile principles. Whilst we borrow heavily from practices like Scrum and Kanban, we also borrow rituals from other high performing delivery teams, so we’re looking for engineers who are adaptable and open-minded.
Work closely with the team’s product owner to understand requirements, build solutions, deliver functionality, write automation tests and build continuous delivery pipelines all the way through to deployment, monitoring and supporting these systems in production.
Contribute to medium to large sized projects.
Understanding of rationale and the business impact of proposed changes, and being able to adapt to changing requirements.
Participate in setting the quarterly team OKRs.

Who you are

You are a self-starter who likes to take ownership
You enjoy working as part of a team and owning the work you do
You enjoy creating and managing processes
You are curious and have a can-do attitude
You are organised and can be relied upon to get things done
You enjoy working in a high growth/scaling environment
You enjoy problem-solving and creating innovative solutions
You have a continuous delivery mindset
You are comfortable with changing priorities.

What we''re looking for from you

You are adaptable. As a scale-up, there will be a lot of change and uncertainty. If you are someone who can deal well with ambiguity then you’ll be set up for success.
You take ownership and are proactive. When you see things not going well, you raise it and try to improve it. If you don’t know how, you ask others to help you.
You are collaborative. Being a team player is important at Marshmallow.

Our Tech Stack

Java 21 μServices
Spring Boot with Spring Cloud
DynamoDB
Terraform
Docker
AWS Fargate
Event Sourcing
Neptune DB

Perks of the job

Flexible working: Spend 3 days a week with your team in our new collaborative London office, and own your own working hours. The rest is up to you!
Sabbatical Leave - Get a 4-week fully paid sabbatical after being with us for 4 years
Work From Anywhere - 4 weeks of work from anywhere to use, with no need to come to the office
Competitive bonus scheme - designed to reward and recognise high performance
Flexible benefits budget - £50 per month to spend on a Ben Mastercard meaning you get your own benefits budget to spend on things you want. Whether that’s subscriptions, night classes (puppy yoga, anyone?), the big shop or a forest of houseplants. Pretty much anything goes.
Learning and development – Personal budgets for books and training courses to help you grow in your role. Plus 2 days a year - on us! - to further your skillset
Mental wellbeing support – Access therapy and mental health sessions through Oliva
Private health care - Enjoy all the benefits Vitality has to offer, including reduced gym memberships and discounts on smartwatches
Medical cash plan - To help you with the costs of dental, optical and physio (plus more!)
Tech scheme - Get the latest tech for less

Plus all the rest; 33 days holiday (including bank holidays), pension, cycle to work scheme, monthly team socials and company-wide socials every month!

Our process

We break it up into 3 stages:

Initial call with Tech Talent Acquisition team (30-35 mins)
A live technical backend interview with two of our Engineers (90 mins)
A culture & past experience interview where you will discuss your previous experience with one of our Engineering Managers to check that your work style fits our processes and values (1 hour).

We’ll let you know if you’re invited to an interview or not. But, as a small team with a lot of applications to consider, we can’t give individual feedback on each application.

Background checks

To meet our regulatory obligations as an FCA-authorised financial services company, we need to do some background checks on all new hires. That means carrying out a DBS check and making sure you don''t have any live criminal proceedings. Feel free to ask our Talent Acquisition team if you have any questions about this!

Everyone belongs at Marshmallow

At Marshmallow, we want to hire people from all walks of life with the passion and skills needed to help us achieve our company mission. To do that, we''re committed to hiring without judgement, prejudice or bias.

We encourage everyone to apply for our open roles. Gender identity, race, ethnicity, sexual orientation, age or background does not affect how we process job applications.

We''re working hard to build an inclusive culture that empowers our people to do their best work, have fun and feel that they belong.

Recruitment privacy policy

We take privacy seriously here at Marshmallow. Our Recruitment privacy notice explains how we process and handle your personal data. To find out more please view it here.